Firstly, thank you for the response, as I know you are a busy man.
I tried some DeOxit in the 1/4″ input jack, pushed a plug in and out of it several times, but still no XLR reading. When I opened up the box after I first noticed that it wasn’t working, the green grounding wire attaching one of the 3 pins to the metal case was not connected, so I had my guitar tech solder it back to the pin. That didn’t solved it either so I’m wondering what it may be that’s causing this. Is there anything else you could think of? I can post photos of the insides if that would help.