Thats great news Ted, good call on the diagnosis!
I sent the item saturday at 11am and you’d fixed it by monday lunchtime….thats pretty good service right there! so refreshing
I’ve sent you an email about what address to send it to and invoicing etc, let me know if you didn’t receive it
many thanks
Hi Ted, unit is on its way to you. I can think of a senario where phantom power might have been introduced through the jack input (not by me!) so that sounds like it could be the problem. Have you got an email address i can contact you on? Or shall i just use the sales@ address?
Many Thanks
Hi Ted, thanks for the swift reply, yes its jack outputs, i’ve tried a few different cables, standard jack cables which i presume are unbalanced and a jack to XLR cable which i presume is balanced. The unit used to work fine like this i just haven’t used it for a while. Is there an address on the site etc to send it to your good self?
Many Thanks
